Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number)
• Profile information (profile photo, preferences)
• Order history and transaction details
• Delivery addresses
• Communications with sellers and support

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Connect you with home cooks and sellers
• Send order updates and notifications
• Improve our services and user experience
• Ensure platform safety and prevent fraud
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Sellers to fulfill your orders
• Delivery partners to complete deliveries
• Payment processors to handle transactions
• Service providers who assist our operations
• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and data at any time.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.